Month: January 2020

How things have changed over the years.  While it seems that many establishments, from medical practices to service providers and retail stores are spending less and less time worried about customers actually in their buildings, they’re very concerned about customer feedback after the experience. Continue reading “Advances (Or Not) in Customer Service”

As we’re well into January and knocking on February’s door, I’m reposting my stern advice as a service to everyone about Christmas decorations going on too long. I can’t help noticing the number of people that still have festive wreaths up on doors, bows on the windows, and Rudolph grazing in the yard.  The people that really ought to be reprimanded are those that still have up the large inflatable crap figures all over the front lawn. What is with these people?  Somewhere along the way, Americans have lost all sense of taste. Continue reading “Take Down Christmas!”

That, when you receive a medication in the mail that you’ve been using for years and years, it comes with twelve pages of instructions, warnings, and information too technical to understand?   I get it if it’s a first-time, newly prescribed medication.  But if it’s something you’ve been taking since you broke 30 and you’re now on Social Security, (or in the medical / insurance community, we call it “preexisting”), then is it really necessary to cut down three trees and wad them up into a tiny ball to let you know everything you possibly could about it?  If it still works, I’ll assume the best.  Thanks so much. Continue reading “Why Is It . . . . . . . . . . . . .”

If you’re like me, a committed follower of trends and directions in design, from Property Brothers and their stable of shows to Christina prowling the coast to that wonderful couple single- (or double, actually) handedly renovating an entire community in Louisiana from scrap lumber, the latest trends in home decorating keep us on the edge of our seats.  Therefore, a newspaper article in this morning’s paper, titled “Designers weigh in on the latest home trends for 2020” caught my attention to the exclusion of the upcoming primary or pictures of the president’s New Year’s Eve party.  (Where, for the informed reader, he spent the quiet black-tie event sipping champagne, laying off workers in his winery, and planning drone strikes.) Continue reading “Design Trends and Forecasts – 2020”