The postal service has been getting bashed up a lot lately, or in particular, the new Postmaster General. He deserves it, but I’m not completely sure the Post Office overall does. That’s a topic for another day.
Over the course of the pandemic, we’ve taken, as have many or most of Americans, to ordering things online. Amazon has been an attractive choice because it’s been typically pretty reliable and it’s fast. By golly, they’ve rewritten the rule on speedy delivery. Forget the “7 – 10 business days”, which then run to two weeks. In the early days of “tracking”, it was such fun! Ah, pillow cases we ordered are in Des Moines. Three days later, they’re still there. Next day, they’re in Denver. Wait . . . . . they’re going in the wrong direction. We’d call Customer Service (which is often a misnomer), to find out they were rerouted because of storms in the mid-Atlantic. OK, makes sense. I don’t want my pillow cases blown out to sea by a Tropical Storm Umberto.
The fine folks at Amazon Delivery are doing yeoman work. Each driver is dropping off, like, 8,000 packages a day, so they have to be efficient and work quickly. They also now have to take pictures of the packages on my front porch to verify that they reached their destination. So, funny story. I ordered a book a while back for a friend – we share books regularly. This was one I thought he’d particularly enjoy. I then, in my advanced stage of forgetfulness, received the email confirmation with the package sitting proudly on his front step. Only, I looked at it and said to myself, “That’s not my front porch – what’s up with that?’’ The bottom line here is that I had to contact Amazon and apologize profusely for forgetting where I had had the package sent. I also had to promise that I wouldn’t do it again any time soon and that I’d keep a detailed log of what I send and to whom. That’s only fair. If I expect superior service from them, they should expect it back from me.
Amazon trucks are flying in and out of our neighborhood like hummingbirds in a rose garden. Where are they going? Who ordered something? Did I? Or on the days that something is expected, each truck must be for me, only it isn’t. The driver is running into the house across the street. Dear God, those people are ordering stuff all the time. They must be made of money. Then, he’s back with something for me. Ok, my stuff is essential. Not something from Publishers Clearing House, because I only ordered it last week. It won’t be here for at least a month, and then they’ll put it in a package box at the mail house. Now I have to try to decipher the box number on the key tag because it’s all smudged. I usually get it the fourth or fifth box I try.
Back to Amazon Delivery. When we first started ordering that way, there had been an element of whimsy in where they left the packages. Sometimes the package would sit smugly on the front porch or steps. Every so often, though, they were left in front of the garage door. Had one of those in a rain storm. It turned out to be for my neighbor. Not only did the delivery guy get the house number wrong, . . . . yup. Soaked through, and I had to deliver this soggy mess next door. I was apologizing, and I didn’t even make the mistake. They’ve misdelivered a number of packages to our back door, so I had one of those adorable slate plaques made that have our name and house number on it. People have said it looks so nice, and I have to explain that I had it made especially for the delivery people.
Our house sets down a bit, so we have a small brick terrace out front and stairs going up to the driveway. If you’ve read my blog on the newspaper delivery person, you’re acquainted with the setup. He tosses the paper conveniently under the bushes or, if he’s in a hurry, up the hill about 50 yards away. Recently, the package delivery folks have taken up his approach and are leaving things at the top of the steps. Perhaps they’re unaware that we share those steps with three other homes. They can’t walk a few extra steps to put it by the front door? Now it’s fair game for whoever happens to walk by first. Not an ideal situation.
I was listening to a program on public radio a few weeks back. They were talking about “shadow” delivery trucks whizzing about urban and suburban areas. Apparently, they are able to track regular delivery trucks, or maybe they just follow them at a safe distance – probably ex-KGB – and these shadows look the same except they don’t have the corporate logos on the side. They wait until the regular delivery trucks have made their stops, then they swoop in and take the packages. Apparently, that’s why the Amazon folks are now taking pictures ON the front porch. Yes, we were actually there, in case you don’t believe me. It’s proof that it really was delivered. We’ve all heard about the stories of Christmas packages being lifted from entry ways and front doors. This, I guess, takes theft to the next level and makes it more organized. How desperate are these thieves that they’ll buy a cargo van to steal my pillow cases? I can understand the ten rolls of toilet paper, but really.
The other big mystery is the timing of my deliveries. Why is it that my neighbors get their packages at like, 10 AM. Mine never arrive much before 5 PM. I’m usually on the lookout all day. Like right now, I’m waiting for a new door latch for the screen door out back. My daughter saw a chipmunk coming in and out of the back porch, it’s little furry face peaking in through the glass slider, and as she doesn’t interactwell with nature, took exception. So, I fixed the hole where the screen had come away from the frame, but noticed that the door didn’t really stay shut too tightly either, so I ordered a new latch to keep it closed. Anything to thwart those plucky little chipmunks that live in the yard. They’re the same ones that eat my tulip bulbs, so I’m not terribly sentimental. Amazon to the rescue because I’m not allowed to go to the hardware store. When I suggest it, she gives me a look of exasperation and shakes her head. The latch is arriving today some time – probably just before I go to bed. They say they deliver any time up to 9 PM. Wow, these folks work late, although they’re probably sharing in Amazon’s abundant profits. Yesterday was Sunday, and I had a delivery due. By dinnertime, it hadn’t arrived, so I thought, oh, well . . . . . . Checked the tracking and it said “out for delivery”. And it was. Somewhere about 7:30, it arrived. They didn’t ring the bell, but a picture popped up on my phone. I don’t believe that we’ve yet missed a delivery and on the day it was promised. I’m thinking, . . . . . . well done!!