Day: October 21, 2021

It was the best of Customer Service, it was the worst of Customer Service.

We purchased a power lift chair for Her Ladyship two years ago from a reputable furniture chain.  She’s had difficulty getting up and down owing to knee surgery a few years back, and this greatly aided her mobility. We bought the extended warranty, on the assumption that it’s lots of mechanical parts, more like an appliance than a piece of furniture, and might not have the lifespan that furniture typically does.  So, off we go.

Continue reading “A Tale of Two Chairs”